Privacy Policy
Draft pending legal review. Do not publish before review.
Pearl Cleaning LLC ("Pearl Cleaning", "we", "us") provides house, rental and office cleaning in Los Angeles, California. This policy explains what personal information we collect through pearlcleaningus.com and our app, how we use it and the choices you have, including your rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA.
Information we collect
- Booking requests: name, phone, email, ZIP code, type of cleaning, home size, preferred date and any notes you add, such as access instructions or pets.
- Cleaner applications: name, phone, email, ZIP code, cleaning experience, languages, availability, whether you have a car and whether you are authorized to work in the U.S.
- Technical data: basic information your browser sends, such as device type and pages visited. [Confirm whether analytics or ad pixels will be used; if so, name them here and add a cookie notice.]
We do not ask for Social Security numbers, bank details or identity documents on this website.
How we use your information
- To answer your request, confirm price and schedule, and provide the cleaning.
- To review applications and contact candidates about work opportunities.
- To send service messages by phone, text or email related to your request.
- To keep records required by law and to protect our clients, cleaners and business.
Text messages
If you give us your phone number, you agree that we may call or text you about your request. Message and data rates may apply. Reply STOP to stop texts at any time. We do not send marketing texts without your separate consent. [Confirm the texting tool and add its opt-out terms if required.]
Sharing
We do not sell your personal information or share it for cross-context behavioral advertising. We share it only with service providers that help us run the business, such as hosting, email and messaging, and only as needed to provide our services, or when the law requires it. [List the providers once chosen: hosting, email, SMS.]
How long we keep it
We keep booking information while you are a client and for [X years] after the last service. We keep applications for [X months] unless you ask us to delete them sooner.
Your California privacy rights
If you live in California, you can ask us to:
- tell you what personal information we collected about you and how we use it;
- delete your personal information;
- correct inaccurate information;
- not sell or share your information (we do neither).
We will not treat you differently for using these rights. To make a request, contact us at pearlcleaninglf@gmail.com · +1 (424) 722-9589. We may need to confirm your identity before answering.
Children
Our services and website are not meant for children under 16, and we do not knowingly collect their information.
Security
We use reasonable measures to protect your information. No method of transmission or storage is completely secure.
Changes
We may update this policy. The current version is always the one on this page.
Contact
Pearl Cleaning LLC · [Mailing address for privacy requests] · pearlcleaninglf@gmail.com · +1 (424) 722-9589